Effective Date: 01-02-2026
Welcome to Akshar Aroma. These Terms of Service (“Terms”) govern your use of our website www.akshararoma.com (the “Site”), our products, and any related services offered by Akshar Aroma. By accessing or using the Site or placing an order, you agree to these Terms. Please read them carefully.
1. Acceptance of Terms
By using this Site, you confirm that you are at least 18 years old and capable of forming a binding contract with Akshar Aroma under Indian law. If you do not agree with any part of these Terms, you must discontinue use of the Site.
2. Products and Services
2.1 Product Descriptions
We strive to provide accurate product descriptions, pricing, and imagery; however, Akshar Aroma does not warrant that all information is error-free or complete. Fragrance colors, packaging, and details may vary slightly from images shown.
2.2 Product Availability
All products displayed on the Site are subject to availability. Akshar Aroma reserves the right to discontinue or limit quantities of any product without notice.
2.3 Pricing
Prices are displayed in Indian Rupees (₹) and include applicable taxes unless otherwise stated. Shipping charges and other fees may be added at checkout.
3. Orders and Payments
3.1 Order Acceptance
Your order constitutes an offer to purchase. Akshar Aroma reserves the right to accept or decline orders at our discretion, including due to product unavailability, errors in pricing or description, or suspicion of fraudulent activity. Upon acceptance of your order, we will send an order confirmation by email.
3.2 Payment Methods
We accept payments through secured third-party payment gateways including credit/debit cards, UPI, net banking, and other payment methods offered on the Site.
3.3 Taxes
Applicable taxes, duties, and levies under Indian law will be collected as part of the transaction price where required.
4. Delivery and Shipping
Shipping and delivery timelines are provided as estimates only and may vary due to operational, logistical, or external factors. Please refer to our Shipping Policy for complete details on delivery timelines, charges, and procedures.
5. Return, Refund & Cancellation
Returns, refunds, and order cancellations are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. By placing an order with us, you agree to abide by the terms and conditions of that policy.
6. User Accounts
6.1 Registration
Customers may create an account to manage orders, track deliveries, and receive exclusive updates. When you create an account, you agree to:
- Provide accurate and complete information
- Maintain confidentiality of your account credentials
- Notify us immediately of any unauthorized use
6.2 Account Termination
Akshar Aroma may suspend or terminate accounts at any time for violation of these Terms or suspected misuse.
7. Intellectual Property Rights
All content on this Site — including graphics, text, logos, images, product descriptions, designs, and software — is the property of Akshar Aroma or its licensors and is protected by applicable intellectual property laws. No content from this Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without express written permission.
8. Privacy and Security
Your privacy is critically important to us. Our Privacy Policy explains how we collect, use, and safeguard your personal information. By using the Site, you consent to the practices outlined in the Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law:
- Akshar Aroma shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use the Site or products.
- Akshar Aroma’s maximum liability for any claim arising out of or relating to these Terms shall not exceed the total amount you paid for the relevant products.
10. Indemnification
You agree to defend, indemnify, and hold harmless Akshar Aroma, its officers, directors, employees, and agents from any claims, liabilities, losses, damages, and expenses (including legal fees) arising from your violation of these Terms or misuse of the Site or services.
11. Governing Law and Jurisdiction
These Terms and any disputes arising out of or relating to them shall be governed exclusively by the laws of India. Any legal action or proceeding will be brought in a court of competent jurisdiction located in [Surat, Gujarat, India].
12. Changes to Terms
Akshar Aroma may modify these Terms at any time without prior notice. Updated versions will be posted on the Site with the revised “Effective Date.” Continued use of the Site after changes constitutes acceptance of the updated Terms.
13. Contact Information
For any questions or concerns regarding these Terms of Service:
📧 akshararomaa@gmail.com
📞 +91- 7990573540