This Shipping Policy outlines the terms and conditions governing the shipment and delivery of products purchased from Akshar Aroma. We are committed to ensuring secure handling, timely dispatch, and transparent communication throughout the delivery process.
Akshar Aroma currently ships across India through reputable third-party logistics partners. International shipping may be offered selectively and will be subject to separate terms, duties, and carrier regulations.
Akshar Aroma reserves the right to hold orders for additional verification in cases of payment authorization concerns.
Delivery timelines vary based on the destination and courier network:
All timelines are estimates and may be affected by factors beyond our control, including weather conditions, logistics disruptions, regulatory inspections, or peak seasonal demand.
Shipping charges are calculated at checkout based on:
Akshar Aroma may offer complimentary shipping on orders above a specified value, as announced on the website. Such offers are subject to change without prior notice.
Upon dispatch, customers will receive:
Tracking updates may take 24–48 hours to reflect in the courier system after dispatch.
Given that perfumes are classified as fragile and flammable goods, all shipments are:
Akshar Aroma ensures quality checks prior to dispatch; however, transit risks are subject to courier handling standards.
Courier partners typically make multiple delivery attempts. If delivery fails due to:
The order may be returned to our facility. Re-shipment will be processed at the customer’s expense unless the failure occurred due to an error on our part.
Customers are solely responsible for providing accurate shipping details at checkout. Akshar Aroma shall not be liable for delays or losses arising from incorrect or incomplete address information.
Address modifications may be accommodated only before dispatch and cannot be guaranteed once the order is shipped.
If a package appears damaged, tampered with, or incomplete at the time of delivery:
In case of confirmed transit damage or loss, we will coordinate with the courier partner and provide an appropriate resolution in accordance with our Return & Refund Policy.
Akshar Aroma shall not be held liable for delays or failure to deliver due to events beyond reasonable control, including but not limited to natural disasters, strikes, governmental restrictions, transportation disruptions, or other force majeure events.
For shipping-related inquiries:
akshararomaa@gmail.com
+91-7990573540
Our customer service team is available during standard business hours to assist you.
Akshar Aroma reserves the right to amend this Shipping Policy at its sole discretion. The most recent version will always be available on our website.
