Privacy Policy

Effective Date: 01-02-2026

Akshar Aroma (“we”, “us”, “our”) operates https://www.akshararoma.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, make a purchase, interact with our services, or communicate with us (collectively, the “Services”).

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.

1. What Information We Collect

A. Information You Provide Directly

We collect information you voluntarily provide when you:

• Create an account
• Place an order or make a purchase
• Subscribe to newsletters or marketing communications
• Contact customer support
• Leave product reviews

This may include:

• Name, email address, phone number
• Shipping & billing addresses
• Payment confirmation details
• Username and password

B. Automatically Collected Information

When you visit the Site, we automatically collect data about your device and browsing behaviour to help improve our services. This may include:

• IP address
• Browser type & device information
• Pages viewed and time spent
• Referring URLs
• Cookie and tracking data

We use cookies and similar technologies to collect this information.

2. How We Use Your Information

We use your personal information for purposes such as:

• Processing and fulfilling orders including payment processing, shipping, and delivery
• Customer support and communication
• Marketing and promotional messages, where you’ve consented
• Improving our Site and services (analytics and personalization)
• Fraud prevention and security enforcement
• Compliance with legal requirements

3. Sharing Your Information

We may share your personal information with:

• Service providers (payment processors, hosting providers, analytics, fulfillment partners)
• Third parties acting on our behalf for marketing or shipment
• Legal authorities if required by law
• Business partners if you consent to sharing for co-promotional purposes
• Other companies in the event of a merger, sale, or acquisition

We will never sell your personal information to third parties for unrelated marketing purposes without your consent.

4. Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies:

• To remember your preferences
• To analyse Site usage
• To personalise content and advertising

Most browsers accept cookies by default, but you can control cookies through your browser settings (note: disabling cookies may affect the functionality of the Site).

5. Your Choices and Rights

A. Marketing Opt-Out

You may opt out of receiving promotional emails at any time by clicking unsubscribe in those emails or contacting us.

B. Access & Corrections

You may request access to the personal information we hold about you and request corrections or updates.

C. Deletion Requests

You may ask us to delete your personal data, subject to legal obligations where retention is required.

6. Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access or loss. However, no security system can guarantee absolute protection.

7. Children’s Privacy

Our Services are intended for users aged 18 and above. We do not knowingly collect personal information from children below this age.

8. International Data Transfers

Your information may be stored and processed in countries outside your own. By using our Services, you consent to such transfers. We will ensure appropriate safeguards where required.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

AKSHAR AROMA
Email: akshararomaa@gmail.com